Return and Refund Policy for Deewarain.com
Last Updated: August 17, 2025
We want you to be completely satisfied with your purchase. If you’re not, we’re here to help.
1. Returns
• You have 14 calendar days to return an item from the date you received it.
• To qualify for a return, your item must be unused, in the same condition as when you received it, and in its original packaging.
• The customer is responsible for paying the return shipping costs.
2. Non-Returnable Items
The following items cannot be returned:
• Customized or Personalized Orders: Any product made-to-order with custom colors or designs is non-refundable.
• Items on sale or clearance.
3. Refunds
• Once we receive your returned item, we will inspect it and notify you about your refund status.
• If your return is approved, we will process a refund to your original payment method within 7-10 business days.
4. Damaged or Incorrect Items
• If you receive a damaged, defective, or incorrect item, please contact us immediately at admin@deewarain.com within 48 hours of delivery.
• Please provide photos of the damaged item and packaging so we can resolve the issue quickly.
5. How to Initiate a Return
To start the return process, email us at admin@deewarain.com with your order number and reason for the return.
